All training courses must be paid in full before commencing a course
If you wish to reschedule a training course the client must notify Caraniche either via email. Rescheduling within 48 hours of course commencement will be subject to availability.
All training prices listed are inclusive of the Australian Goods & Services Tax (GST).
Caraniche reserves the right, if necessary, to make alterations or changes to a previously confirmed training course date for a variety of reasons including but not exclusively, such as illness of the Trainer. In such cases, Caraniche will endeavour inform the client as soon as possible. In the event whereby it is necessary for Caraniche to re-schedule the course(s) to another date(s) then Caraniche shall inform the client as soon as practicable regarding the new date(s).
If there are unforeseen changes to a particular training date and/or time, then the client will have the right to either a full credit to attend the same course at a later date or to choose a different course.
Caraniche has a no smoking policy in its offices.
Caraniche shall in no circumstances be liable for any loss of profit suffered directly or indirectly following the training course attended by the client.
Caraniche reserves the right to cancel courses due to insufficient enrolments or conditions beyond its control. Notification of any cancellations will be made as early as practical and include a full refund.
Notification of the client’s booking will be sent on receipt of their application. Caraniche reserves the right to withdraw any participant from the course if payment has not been received in accordance with our payment terms. Publicly scheduled course fees include training materials, refreshments and lunch.
What type of personal information do we gather from you?
We gather Personal information such as the client’s name, address, telephone number, email address, and in some case their general credit card information.
The type of information that Caraniche collects from the client is dependent on how they use our services, and which payment method they choose.
How do we use the client’s personal information?
The client’s personal information will be used for two primary reasons. Firstly, their information will be used to ensure that registration is completely properly, and we are able to provide customer service levels to a high standard. Secondly, information provided such as their name, email, address and phone will be stored on our database for future marketing and promotional purposes.
Failure to attend a course without notice will result in the forfeit of that course booking, as well as such monies paid for that training course.
If the client cancels their training, they will receive the following penalty dependent on what category they are applicable to:
· 14 days' notice or more NO penalty
· 7-13 days' notice 25% of total training fee
· 3-7 days' notice 50% of total training fee
· Less than 48 hours' notice 100% of the training fee